{"id":3893,"date":"2026-09-08T13:21:57","date_gmt":"2026-09-08T13:21:57","guid":{"rendered":"https:\/\/settli.se\/?page_id=3893"},"modified":"2026-09-08T13:52:42","modified_gmt":"2026-09-08T13:52:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/settli.se\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Here you\u2019ll find answers to the most common questions about Settli and how to use the app.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Is Settli free to use? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! Settli is completely free to use, for both tenants and landlords. You can create a profile, list properties, swipe, match, create contracts and chat without paying anything.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is it safe to rent or let out through Settli? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Security is a central part of Settli. Through verified profiles, smart matching and direct chat, a safe and transparent experience is created for both landlords and tenants.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if I unmatch someone? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It is completely fine to regret a match. You can remove the match and end the conversation at any time, with no obligation to proceed with the rental. It is also possible to undo a \u201dlike\u201d if you change your mind before a match has occurred.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How does the matching work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Matching is based on the preferences and details you have provided. When both you and the other party show interest, a match is made, and you can start chatting straight away.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How is personal data handled in Settli? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All user data is stored securely and is used solely for matching and communication between tenant and landlord. We comply with the GDPR and never share your details with third parties without your consent.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How does Settli ensure that matches are relevant? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Settli uses information from profiles and housing details to rank matches that suit both tenant and landlord. The algorithm takes into account, amongst other things, area, price, number of rooms, and desired rental period.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I change my matching preferences after I have registered? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can update your search preferences, housing information, or profile details at any time. The app automatically adjusts the matches based on the new information.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I contact Settli if I have any questions? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you have any questions, problems or need help, you can always contact our support at support@settli.se<\/u>. We will reply as quickly as we can and are happy to help you with anything related to the app, matches or your account.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Vanliga fr\u00e5gor H\u00e4r hittar du svar p\u00e5 de vanligaste fr\u00e5gorna om Settli och hur appen anv\u00e4nds. \u00c4r Settli gratis att anv\u00e4nda? Ja! Settli \u00e4r helt gratis att anv\u00e4nda, b\u00e5de f\u00f6r hyresg\u00e4ster och hyresv\u00e4rdar. Du kan skapa profil, l\u00e4gga upp bost\u00e4der, swipa, matcha, skapa kontrakt och chatta utan att betala n\u00e5got. \u00c4r det tryggt att hyra […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-3893","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Settli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/settli.se\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Settli\" \/>\n<meta property=\"og:description\" content=\"Vanliga fr\u00e5gor H\u00e4r hittar du svar p\u00e5 de vanligaste fr\u00e5gorna om Settli och hur appen anv\u00e4nds. \u00c4r Settli gratis att anv\u00e4nda? 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Du kan skapa profil, l\u00e4gga upp bost\u00e4der, swipa, matcha, skapa kontrakt och chatta utan att betala n\u00e5got. \u00c4r det tryggt att hyra […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/settli.se\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Settli\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-08T13:52:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/settli.se\\\/faq\\\/\",\"url\":\"https:\\\/\\\/settli.se\\\/faq\\\/\",\"name\":\"FAQ - Settli\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/settli.se\\\/#website\"},\"datePublished\":\"2026-09-08T13:21:57+00:00\",\"dateModified\":\"2026-09-08T13:52:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/settli.se\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/settli.se\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/settli.se\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/settli.se\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/settli.se\\\/#website\",\"url\":\"https:\\\/\\\/settli.se\\\/\",\"name\":\"Settli\",\"description\":\"Match with your future home\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/settli.se\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Settli","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/settli.se\/en\/faq\/","og_locale":"en_GB","og_type":"article","og_title":"FAQ - Settli","og_description":"Vanliga fr\u00e5gor H\u00e4r hittar du svar p\u00e5 de vanligaste fr\u00e5gorna om Settli och hur appen anv\u00e4nds. \u00c4r Settli gratis att anv\u00e4nda? 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